Australia

Tickets

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You will be directed to Ticketmaster, which is the only authorised ticket seller.

Regent Theatre

191 Collins Street, Melbourne

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1300 11 10 11
Open 9am – 5pm (Melbourne time)
Monday – Sunday

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TICKETMASTER GROUP BOOKINGS

For bookings of 12+ people, email groups@ticketmaster.com.au or click here for more information.

Only purchase tickets from Ticketmaster.
Please be aware that the Regent Theatre has no obligation to honour tickets purchased via unauthorised resellers, such as Viagogo, eBay, Facebook Marketplace, and Gumtree. These may be invalid tickets and you may be refused entry.

Moulin Rouge! The Musical is subject to a major event declaration under the Major Events Act 2009. It is an offence for a Moulin Rouge! The Musical ticket to be sold, or offered or advertised for resale, at a price exceeding its face-value purchase price by more than 10%, unless the seller is authorised in writing by the ticketed event organiser. Breaches can result in heavy fines. For more information, please click here.

faq

Will the theatre have a COVID-19 Safety plan in place?

Marriner Group (who operate the Regent Theatre) currently have measures in place as recommended by the Victorian Government, with the COVID Safe plan being updated with any changing regulations.

Do I need to be Vaccinated?

It is a government requirement for patrons to show proof of their full-vaccination status when attending the theatre. You can do this via the Service Victoria app, or by storing the certificate in your digital wallet, or presenting a physical certificate. Patrons can also present a valid written medical exemption.

How do I check in at the theatre?

The fastest way to check-in to the theatre is to download the Service Victoria app, and scan the QR code with your phone at the front of the venue. Please also add your COVID-19 Digital Certificate to the Service Victoria app for quick verification of your vaccination status.

Do I have to wear a mask?

You are required to wear your mask for the duration of your visit, unless you have a lawful reason not to do so.

Where can I buy tickets for Moulin Rouge! The Musical?

Ticketmaster is the only authorised ticket seller for the Melbourne season, and this includes purchases of special seats and packages such as Can Can Table Seating and The Bohemian VIP Experience. Click here to access tickets. We strongly recommend that you do not purchase tickets from any other website or unauthorised re-sellers (such as eBay, Viagogo, Facebook Marketplace or Gumtree) as these tickets may not be genuine, and may be charged at inflated prices. You purchase tickets from unauthorised ticket sellers solely at your own risk. The Regent Theatre is under no obligation to honour tickets which are deemed invalid for any reason and you may be refused entry. Tickets are dispatched electronically 72 hours in advance of the performance date directly to your Ticketmaster account. Please ensure your Ticketmaster account has the correct email and mobile phone number. To eliminate the risk of fraud, you are advised to purchase tickets from moulinrougemusical.com or ticketmaster.com.au as purchasing a ticket from an unauthorised seller can result in the ticket holder being denied entry. Many unofficial sellers will list tickets for sale, even though they do not actually have those tickets. This is called "speculative ticketing". They are speculating that they will be able to get tickets and then resell them to fans. Those speculative listings are not real tickets in hand (they do not actually have tickets to sell). Beware of these sellers. Moulin Rouge! The Musical is subject to a major event declaration under the Major Events Act 2009. It is an offence for a Moulin Rouge! The Musical ticket to be sold, or offered or advertised for resale, at a price exceeding its face value purchase price by more than 10%, unless the seller is authorised in writing by the ticketed event organiser. Breaches can result in heavy fines of up to $96,714 for an individual and $483,570 for a company. For queries regarding the Major Events Act, contact fairgo.forfans@ecodev.vic.gov.au.

Is there a Moulin Rouge! The Musical lottery?

Moulin Rouge! The Musical $30 Lottery Entry for the Moulin Rouge! $30 Lottery is only via the official TodayTix app, available for all iOS and Android devices in the Apple App Store and the Google Play Store. No purchase or payment is necessary to enter or participate. The lottery will open at 12:01 AM every Thursday and will close at 1:00 PM the Wednesday prior to the following week’s performances. You can enter for a maximum of two $30 lottery tickets per performance. The Lottery is a chance to win the right to buy tickets to Moulin Rouge! The Musical at an exclusive $30 Lottery price, and not a chance to win tickets to the performance itself. Winners will be notified between 1:00 PM and 6:00 PM every Wednesday for the upcoming week’s performances and will have one hour to claim and purchase the $30 Lottery tickets before they are offered to the next eligible entrant. There is no limit to the number of individual lotteries you can enter. Eligible winners will be able to collect tickets from the Regent Theatre Melbourne box office on the day of the performance only. A valid photo ID that matches the TodayTix winner confirmation will be required. Tickets purchased through the Lottery cannot be exchanged, refunded, or resold. For further information visit Today Tix. NSW Trade Promotion Authority Number TP/00731, TodayTix Australia Pty Ltd. Permit number NTP/02225

What happens if my booked performance is cancelled due to COVID-19 restrictions?

If your performance of Moulin Rouge! The Musical is cancelled, Ticketmaster will contact you via e-mail and SMS with full details on how to exchange or refund your booking. For information on any confirmed cancellations click here.

What is the ticketing price range?

Tickets range from $59 to $299, plus a Ticketmaster transaction fee of $9.35 per booking applies.

When will I get my tickets?

Tickets are dispatched 72 hours in advance of the performance date. Please ensure your Ticketmaster account has the correct email and mobile phone number as all tickets will be delivered electronically.

What are Can Can! Table seats?

Can Can! Table Seats are extremely close to the stage and surrounded by the action. Detailed information about Can Can! Table Seating can be found here.

Can I exchange my tickets?

Yes, in many circumstances — please refer to our Exchange Policy.

What happens if I get COVID-19 symptoms?

Even you have the most minor of symptoms of cold or flu, please do not attend Moulin Rouge! The Musical. Refer to our Exchange Policy to attend the show on another date.

Are group bookings available?

Groups of 12 or more can book via the Ticketmaster Group Bookings Department: groups@ticketmaster.com.au. Extended booking periods and special rates on selected performances are available as well as School Group allocations and Teacher ticket allotments. Click here for more information.

Is there accessible seating available?

Yes, for all wheelchair/accessible seating enquiries please contact the Box Office on (03) 9299 9800. Only the Stalls area of the Regent Theatre can be accessed without steps.

How long is the show running in Melbourne?

The Melbourne season will conclude on 29 April 2022 with no extensions possible. All tickets are currently on sale exclusively through Ticketmaster. Sign up for updates here.

Is there an age minimum?

The show is recommended for children 12 years of age and over.

What is the duration of the performance?

The show running time is 2 hours and 35 minutes including a 20-minute interval.

Are there strobe lights during the performance?

Yes.